Shipping Policy

Order Status

Processing: This means we’ ve received your order, and we’ re getting your product or products ready to ship.

Shipped: Your order is on its way.

Partially Shipped: Part of your order was shipped out.

Delivered: Your order has arrived at its destination.

How long will it take to process my order?

After the order has been paid, the warehouse needs 1-3 days to process your order. You will receive a notification once your order has been shipped. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and customs clearance issues.

How long will delivery take?

Around 5-9 business days, you will get the package. Please note that there may be delays on rare occasions or in remote areas due to the COVID-19 impact.

Why does the USPS tracker say that they haven’ t received my package yet?

As our packages are shipped internationally, you may not begin to see updates via US shipping companies until the package is cleared by US customs and entry is granted into the country. Once this process has been completed, you will then begin to see updates via the US couriers tracking site.